Shipping policy
Shipping Policy
Thank you for shopping with Eye Patch Australia.
Shipping Costs
Product prices displayed on our website do not include shipping costs.
We currently offer the following shipping options within Australia:
- Standard Shipping (Sydney Metropolitan Area): $8.00
- Express Shipping (Sydney Metropolitan Area): $14.00
Shipping costs for locations outside the Sydney Metropolitan Area may vary and will be calculated at checkout.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
Estimated delivery times are:
- Standard Shipping: 2–5 business days
- Express Shipping: 1–3 business days
Please note that delivery timeframes are estimates only and may vary due to carrier delays or peak periods.
Tracking
Where available, tracking information will be provided once your order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Additional shipping charges may apply if an order needs to be redirected or reshipped due to incorrect information provided during checkout.
Contact Us
If you have any questions regarding your order or shipping, please contact us and we will be happy to assist.